Frequently Asked Questions


Q: Do you get the same kind of intimacy as an in-person session?

A: Yes, usually it is about your relationship with the therapist. If you are not feeling therapy is working in an in-person or online session it is best to switch therapists. It has to do with connection, not the location or method of the therapy.

Q: Do you use Skype?

A: No. We use HIPAA-compliant software to ensure your security when working with a therapist online. We protect your confidentiality and all our communications are protected.

Q: Do I need anything special to attend these online sessions?

A: Only access to the internet, and privacy. We send you a link and that is it. Visit our rules page to see a general guideline.

Q: Can you do couple's therapy if we are in different locations?

A: Yes, we can as long as everyone is a permanent Texas resident we can have group sessions with people in different locations and time zones.

Q: Can you see anyone in the country or the world with online therapy?

A: Unfortunately, we cannot. Texas Online Counselors have licenses for Texas residents only. If laws change and a Licensed Professional Counselor can provide therapy across state lines, we will let you know.

Have more questions before you work with one of our therapists online? Fill out our contact form and someone will get back to you shortly.

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